Thank you for shopping at brocclini.com! We are committed to providing you with the best shopping experience, including a seamless and transparent shipping process.
Thank you for shopping at brocclini.com! We are committed to providing you with a seamless and transparent shipping experience.
Shipping Destinations:
We currently offer shipping exclusively to the following countries:
- United States
- United Kingdom
Please note: Due to current global events, we are unable to ship to Ukraine at this time.
Shipping Costs:
Shipping fees are calculated based on your delivery location and order total:
| Destination | Standard Shipping | Free Shipping |
| United Kingdom | £5.99 | Free for orders over £75 |
| United States | $7.99 | Free for orders over $95 |
(Note: Prices will be displayed and charged in the local currency of your shipping destination: Pounds (£) for the UK and Dollars ($) for the US.)
Order Processing Time
Preparation: Once your order is received, it typically takes 2–5 working days for warehouse preparation (stock check and address verification).
Out of Stock Items: If an item is temporarily out of stock, preparation may take slightly longer.
Holidays: Orders placed on weekends or public holidays will be processed on the next business day. During high-volume sales periods, processing may be slightly delayed.
Please make sure you provide a detailed shipping address (Street Number is necessary). Otherwise, our customer service team will inform you of it. This may delay shipment. Once your order is shipped, we will send you an e-mail containing a tracking number and query website.
Shipping Methods & Delivery Times
We offer the following shipping option:
- Standard Shipping:
- Cost: £5.99 will be added at checkout for orders from the United Kingdom under £75. $7.99 will be added at checkout for orders from United State under $95.
- Estimated Delivery: We will try our best to post the parcels as soon as possible (2-5 working days), and after it is posted, it will take 7-15 days to arrive.
- Free Shipping:
- Cost: Free for orders from the United Kingdom over £75; Free for orders from from United State over $95,
- Estimated Delivery: We will try our best to post the parcels as soon as possible (2-5 working days), and after it is posted, it will take 7-15 days to arrive.
Please note: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Actual delivery times may vary due to shipping addresses, customs clearance procedures, weather conditions, and other external factors.
Order Tracking
- Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can track your order status via the link in the email.
Lost or Damaged Packages
- If your package is lost in transit or arrives damaged, please contact us immediately at support@brocclini.com. We will work with the shipping carrier to file a claim and determine the best solution for you.
Contact Us
If you have any questions about our Shipping Policy, please contact us at support@brocclini.com.